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Friday, November 13, 2026
Island Magazine

Courtenay, Comox, Cumberland and area

Courtenay
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How to book the Comox Valley Urgent and Primary Care Centre

The Tenth Street clinic is for same-day or next-day problems that are not emergencies. It is appointment-only — call 1-833-688-8722 when the clinic opens.

If you need to be seen today or tomorrow, but it is not an emergency, the Comox Valley Urgent and Primary Care Centre is the Island Health clinic set up for that middle ground. It is at 615 Tenth Street in Courtenay and is currently operating out of the Comox Valley Nursing Centre. Care is by appointment only; there is no walk-in. When the clinic opens, call 1-833-688-8722 to book. A nurse or team member may ask a few questions so you can be matched with the right person — a physician, nurse practitioner, registered nurse, a mental health and substance-use consultant, or a social worker.

Island Health says the clinic is for health concerns that should be seen within 12 to 24 hours. That includes many common illnesses (colds, ear infections, urinary tract infections, rashes, stomach bugs, minor fevers in children), mental health concerns such as low mood, anxiety and depression, minor injuries, stitches and suture removal, and reproductive and sexual health care, including pregnancy testing and STI testing and treatment. If you are having trouble breathing, Island Health says to call 9-1-1. For a life-threatening condition or a serious injury, go to the nearest emergency department or call 9-1-1. And as always, your own family doctor or nurse practitioner is the first call if you can get in.

Hours

The clinic is open 1 p.m. to 9 p.m. Monday to Friday, and 8 a.m. to 8 p.m. on weekends and statutory holidays. You need to call at or after opening time to book a same-day visit. The fax number, if a provider is sending information, is 778-745-3355.

If you do not have a regular primary-care provider, Island Health’s page points to the Health Connect Registry, where you can add your name to be matched when a doctor or nurse practitioner becomes available.

Good to know

  • Address: 615 Tenth Street, Courtenay, currently in the Comox Valley Nursing Centre. Appointments only, 1-833-688-8722.
  • Hours: 1 p.m.–9 p.m. weekdays; 8 a.m.–8 p.m. weekends and statutory holidays. Call when the clinic opens.
  • For emergencies, call 9-1-1 or go to the emergency department at North Island Hospital Comox Valley.

Image: Screenshot of the official Island Health page for the Comox Valley Urgent and Primary Care Centre.

Photo: Island Health, Screenshot of official source page, via source.

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